At JB Microscope, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process and ship your orders.
1. Order Processing Time
All orders placed on our website are processed within:
1–2 business days
Orders are processed only after:
- Successful payment confirmation
- Product availability verification
Orders placed on Sundays or public holidays will be processed on the next working day..
2. Shipping Time 🚚
Estimated delivery timelines:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary depending on location, courier availability, and external conditions.
3. Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Product size/weight
- Order value (if applicable)
Free shipping may be available on selected products or promotional offers.
Shipping charges (if any) will be displayed during checkout before payment confirmation.
4. Order Tracking
Once your order is shipped:
- Tracking details will be shared via Email / SMS / WhatsApp
- Customers can track their shipment using the provided tracking number
5. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
However, delivery timelines may sometimes be affected due to:
- Weather conditions
- Transport disruptions
- Government restrictions
- Remote location service limitations
6. Delayed Shipments
If your shipment is delayed:
Please allow additional time during:
- Festivals
- Sale periods
- Natural disruptions
- Courier operational delays
JB Microscope is not responsible for delays caused by courier partners, but we will assist in tracking your shipment.
7. Damaged Package During Delivery
If you receive a damaged package:
- Do not accept the parcel if visibly damaged
- Or record an unboxing video
- Contact us within 48 hours of delivery
This helps us process replacement requests quickly.
8. Incorrect Shipping Address
Customers are responsible for providing the correct shipping address.
JB Microscope will not be responsible for:
- Delivery failures due to incorrect address
- Additional charges for re-shipping orders
9. Contact for Shipping Support 📩
For shipping-related queries, please contact:
JB Microscope Support Team
Email: support@jbmicroscope.com (replace if different)
Phone: +91-XXXXXXXXXX (replace with your number)